
IMAGE: SUPPLIED
As Durban polishes its shoreline for the December holidays its hotels filling, its restaurants humming, its beaches preparing for the annual tide of visitors another tide gathers quietly on the edges of the city centre. Under the shadows of the M4 Southern Freeway and along the verges near Albert Park, the lives of drug-addicted and homeless individuals unfold in slow, painful loops. Their presence, once unnoticed by many, is now at the centre of a storm brewing within eThekwini’s leadership.
On Tuesday, a ripple of frustration cut through the eThekwini Executive Committee meeting when Councilor Andre Beetge rose to speak. His voice, measured but heavy, revealed a deep concern: What happens to Durban’s image, its tourism heartbeat, when the city looks away from its own wounded?
But his frustration went deeper than aesthetics. A crucial report from the municipality’s Safer Cities unit meant to outline a clear, compassionate plan for people living on the streets was simply missing from the agenda. Not delayed. Not incomplete. Missing.
Beetge didn’t mince his words; he accused the city of offering “lip service” while communities cry out for action. His concern comes in the wake of growing public frustration from Umbilo residents and businesses who have watched the number of displaced people rise like steam from pavement cracks.
Just months earlier, in May 2025, the city had cleared Albert Park of vagrants and drug users, transforming it into a cleaner, greener, public-friendly space. It was a moment many hoped would be the beginning of something better an awakening, not a one-day sweep. Yet now, with displaced groups scattered near busy entry routes into the CBD, those hopes to feel brittle.
Deputy Mayor Zandile Myeni steady, cautious stepped in with an explanation: the homelessness report wasn’t ready. Gaps remained. Information needed alignment. And what had been drafted, she added, lacked the detail previously demanded by the city’s leadership.
It was only weeks earlier that Mayor Cyril Xaba had asked for a comprehensive overview:
• How many people are homeless across eThekwini?
• What progress has been made on the Sakhithemba Shelter Project in Illovo?
• Where are the short-, medium-, and long-term plans that would guide reintegration, not just relocation?
The Sakhithemba project, still under construction, promises more than a bed. It aims to offer dignity: skills training, job placement, safety, and access to social services. A place where healing can begin not a holding cell, but a springboard.
And yet, considering the urgency of the crisis, Beetge questioned how a report of such importance could stall. Homelessness, he argued, is not a surprising storm but a long approaching one a chronic challenge that has deepened year after year. For departments tasked with managing it, gathering basic information should not be an uphill climb.
His scepticism was sharp: Does the city even have a real plan? Or is it building castles out of press statements while real people sleep under bridges?
He reminded the committee that the DA had already proposed partnerships with other levels of government, including the use of vacant public buildings as emergency accommodation. The ideas exist, he suggested. The need is painfully visible. So why the hesitation?
But not everyone saw urgency the same way. ANC councilor Nkosenhle Madlala urged patience, insisting the delay was for the greater good. A rushed report, he warned, would lead to poor decisions. The issue demands a coordinated, multi-departmental approach not simply enforcement, but understanding the tangled roots of homelessness: addiction, trauma, unemployment, mental illness, broken family networks, and decades of inequality.
“This is not just a policing problem,” Madlala said. “It is a societal matter with many push and pull factors.”
And in that single sentence, he opened a truth many prefer to avoid:
Homelessness is not a blemish on the city’s beauty. It is a wound on the city’s heart.
As Durban prepares to welcome festive visitors, the debate continues: Are these vulnerable communities being treated as logistical inconveniences or as human beings in need of support?
Tourism may be the city’s economic lifeblood, but dignity is its soul. And right now, the soul feels strained.
At the edge of Albert Park, where laughter once drowned out despair, the city waits for a plan one that doesn’t vanish from agendas, one that doesn’t soothe with promises, one that reaches people where they are. Because until then, Durban’s homelessness crisis won’t just threaten tourism; it will stain the conscience of a city that prides itself on warmth and welcome.